Filing a Claim
We’re here to help!
- Report the incident to the proper authority (police, fire, etc.)
- Record all details; location, other drives name, address, phone, witnesses, describe damage (fire, water, collision etc.)
- Protect your property from further damage (temporary roof repairs, clean up water damage, have auto towed to secure area). emergency numbers for fire/water restoration shown below.
- Keep receipts for any expenses insured to protect your property.
Who should I call?
Call us at 865.769.2332. Our normal business hours are 8:30 to 5:00PM – Monday – Thursday and 8:30 to 4:00PM on Friday. We’re ready to help!
Need after-hours claims assistance?
Not all accidents happen between Monday and Friday! Click here for list of insurance companies and their claim reporting phone numbers. Many of the companies that we represent offer 24/7 claim reporting. They can take your call direct and immediately assist you with your claim filing. The bottom line – you WILL have assistance for your claim when you need us!